Happy to help ;)
support@deblock.com
Available 24/7 Response time ~12h
In-app chat
The best way to contact us is via the in-app chat. If you want to submit a formal complaint, follow the instructions on the following page: Complaints policy
We will only send you emails through support@deblock.com and noreply@deblock.com. If you receive an email from any other address, it is probably fraudulent. In case of doubt, contact us directly through the chat.
Deblock never contacts customers via phone – for secure and hassle-free communication, head to our app to reach us through chat or email us directly at support@deblock.com.
We never ask for your PIN, card number or private key - do not share these with anyone.
All decisions remain in your hands – Deblock does not invest or provide financial advice on your behalf.